Terms and Conditions
Last updated: August 17, 2026
These Terms and Conditions govern the use of this website and purchases from Outlaw Supply & Technology (“we,” “us” or “our”). By using our website, submitting an order or approving a quotation or proof, you agree to these terms.
Eligibility and Acceptable Use
You must be legally capable of entering into a binding agreement to place an order. You agree not to use our website for an unlawful purpose, interfere with its operation, attempt unauthorized access or submit harmful code.
Product Information
We make reasonable efforts to present accurate product descriptions, images, availability and pricing. Screen settings and manufacturing variations may cause colours and product details to appear differently in person.
We may correct typographical, pricing or inventory errors and may cancel an affected order. If payment has already been collected for a cancelled order, the applicable amount will be refunded.
Orders and Acceptance
Submitting an order does not necessarily mean it has been accepted. We may review an order for product availability, artwork suitability, pricing accuracy and production capacity.
A binding order is formed when we confirm acceptance or begin fulfilling the order. We may decline an order and refund any amount collected.
Before completing an online purchase, customers can review and correct their order information through the cart and checkout.
Pricing, Taxes and Payment
Prices are stated in Canadian dollars unless otherwise indicated. Applicable GST, PST and other charges are added at checkout.
Payment is required according to the checkout page or accepted quotation. For custom orders, we may require full payment or a deposit before ordering materials, preparing final artwork or beginning production.
Balances must be paid before or at pickup unless written credit terms have been approved.
Artwork and Proof Approval
Customers must review and approve all relevant order details, including spelling, artwork, colours, products, sizes, quantities, dimensions and placement.
Approval confirms that the customer accepts the proof and authorizes production. We are not responsible for customer-supplied errors that appear in an approved proof.
Proofs are visual approximations. Minor production variations in colour, size and placement may occur and do not necessarily constitute defects.
Customer-Supplied Content and Intellectual Property
By submitting artwork, photographs, logos, trademarks, text or other materials, you confirm that:
- You own the content or have permission to reproduce it;
- Our use of the content to fulfill your order will not violate another party’s rights; and
- The content is not unlawful, defamatory or otherwise prohibited.
You authorize us to reproduce and modify the content as reasonably necessary to complete the order. You are responsible for claims arising from materials you supply without proper authorization.
We may refuse content that appears unlawful, infringing, hateful, threatening or otherwise inappropriate.
Design Work
Unless transferred through a separate written agreement, we retain ownership of original working files, production files, templates and design elements we create. Payment for a finished product does not automatically include ownership of editable source files.
Customer-owned logos and artwork remain the customer’s property.
Customer-Supplied Apparel and Products
Customer-supplied products must be clean, suitable for the requested process and accurately counted when delivered.
Decoration involves heat, pressure, ink, adhesive and mechanical processes. We exercise reasonable care but cannot guarantee how unknown materials, coatings or previously treated products will react.
Our responsibility for customer-supplied goods is subject to applicable law and does not extend to hidden defects, incorrect care labels, unsuitable materials or pre-existing damage.
Production Times
Production and completion dates are estimates unless we provide a written guaranteed date. Production usually begins only after payment or deposit, receipt of all required materials and final proof approval.
Delays may result from supplier availability, equipment problems, customer changes, delayed approvals or events beyond our reasonable control. We will communicate significant known delays.
Changes and Cancellations
Changes requested after approval may result in additional fees and a revised completion date. We cannot guarantee that changes can be made after materials have been ordered or production has begun.
Cancellations are governed by our Returns and Refund Policy and any applicable statutory cancellation rights.
Pickup
Orders are available for pickup at the location and during the hours communicated in the order confirmation. Customers should wait for confirmation that an order is ready before arriving.
The person collecting an order may be required to provide the order number and identification. Responsibility for the order transfers to the customer when it is collected, subject to applicable consumer rights.
Returns and Refunds
Returns, refunds, defects and order problems are governed by our Returns and Refund Policy, which forms part of these Terms and Conditions.
Customized and made-to-order products are generally final sale after production begins, except where the product is defective, materially different from the approved proof or description, or another remedy is required by law.
Website Accounts
You are responsible for maintaining the confidentiality of your account credentials and for activity performed through your account. Notify us promptly if you believe your account has been accessed without authorization.
Third-Party Services
Our website may use third-party services for payments, hosting, analytics, communications or other functionality. Their services may be governed by separate terms and privacy policies.
Links to third-party websites are provided for convenience. We are not responsible for third-party content or practices.
Disclaimer
We do not guarantee that the website will always be uninterrupted or error-free. To the extent permitted by law, the website is provided on an “as available” basis.
Nothing in these terms excludes statutory warranties or other rights that cannot legally be excluded.
Limitation of Liability
To the extent permitted by law, we will not be responsible for indirect, incidental or consequential losses resulting from website use, production delays or an order.
Where liability may lawfully be limited, our aggregate liability relating to an order will not exceed the amount paid for the affected products or services. These limitations do not apply where prohibited by law.
Privacy
Our collection, use and disclosure of personal information are governed by our Privacy Policy.
Governing Law
These Terms and Conditions are governed by the laws of Saskatchewan and the applicable laws of Canada. Any dispute will be addressed in Saskatchewan unless applicable consumer law requires otherwise.
Changes to These Terms
We may update these terms periodically. The revised version becomes effective when posted with its updated date. Terms applicable when an order was accepted will continue to govern that order unless the parties agree otherwise.
Contact Us
Outlaw Supply & Technology
North Main Street
Arcola, Saskatchewan S0C 0G0
Email: outfitters@outlawtechnology.ca
Telephone: 306-575-8260