Privacy Policy
Last updated: August 17, 2026
Outlaw Supply & Technology (“we,” “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard personal information when you visit our website, create an account, request a quotation or place an order.
Information We Collect
Depending on how you interact with us, we may collect:
- Your name, business name and contact information;
- Billing and pickup information;
- Account username and encrypted password;
- Products, sizes, quantities and order history;
- Artwork, logos, photographs and customization instructions;
- Messages, proof approvals and customer-service records;
- Payment status and transaction information;
- Website activity, IP address, browser type and device information;
- Cookie and analytics information; and
- Any other information you choose to provide.
We do not normally receive or store complete payment-card numbers. Payments are processed by third-party payment providers.
How We Use Personal Information
We may use personal information to:
- Process, produce and fulfil orders;
- Prepare quotations and proofs;
- Process payments and refunds;
- Communicate about orders and pickup;
- Create and administer customer accounts;
- Respond to inquiries and resolve complaints;
- Maintain transaction, accounting and tax records;
- Prevent fraud and protect our website and business;
- Improve our products, website and customer experience;
- Send marketing communications when we have appropriate consent; and
- Meet legal and regulatory requirements.
We limit collection and use to purposes that a reasonable person would consider appropriate.
Consent
By providing personal information, you consent to its collection, use and disclosure for the purposes explained at the time of collection and in this policy.
You may withdraw consent for optional uses by contacting us, subject to legal or contractual restrictions. Withdrawing consent needed to fulfil an active order may prevent us from completing that order.
Marketing consent is optional. Marketing messages will provide an unsubscribe method, and unsubscribe requests will be processed as required by Canadian law.
Cookies and Similar Technologies
Our website may use cookies or similar technologies to:
- Keep the shopping cart and checkout working;
- Maintain account sessions;
- Remember preferences;
- Protect the website from fraud and misuse; and
- Understand website traffic and performance.
Essential cookies are required for the website to function. Where required, we will request consent before using optional analytics or advertising cookies.
Browser settings can block or delete cookies, but doing so may prevent parts of the store from functioning properly.
Disclosure to Service Providers
We may provide necessary personal information to service providers that help us operate, including providers of:
- Website hosting and WooCommerce functionality;
- Payment processing;
- Email and customer communications;
- Accounting and recordkeeping;
- Website security, backups and technical support; and
- Analytics, where enabled.
Service providers may only receive information reasonably necessary to perform their services. They may process information in Canada or another country, where it may be subject to that jurisdiction’s laws.
Legal Disclosures
We may disclose personal information when reasonably necessary to:
- Comply with law, a court order or lawful government request;
- Collect an unpaid account;
- Investigate fraud, security incidents or unlawful activity;
- Protect our legal rights, customers or business; or
- Complete a business sale, merger or restructuring, subject to appropriate safeguards.
We do not sell personal information.
Artwork and Publicity
Customer artwork and completed products are used to fulfil the customer’s order. We will not use identifiable customer artwork or photographs for public promotion without permission, except where the content has already been made public by the customer and our use is otherwise lawful.
Customers should avoid submitting unnecessary personal or sensitive information within artwork.
Retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy or as required by law.
Order, payment and tax records may be retained for the period required by applicable accounting and tax laws. Artwork and production files may be retained to facilitate reorders unless deletion is requested and no legal or operational reason requires continued retention.
Security
We use reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the information. These may include controlled access, passwords, software updates, backups and trusted service providers.
No Internet transmission or storage method is completely secure. We cannot guarantee absolute security, but we will respond to privacy and security incidents as required by applicable law.
Access and Correction
You may request access to personal information we hold about you or ask us to correct inaccurate or incomplete information.
We may need to verify your identity before responding. Access may be limited where permitted or required by law, including where disclosure would reveal another person’s information.
Children’s Privacy
Our website and products are not directed toward children who are unable to provide meaningful consent. If you believe a child has provided personal information without appropriate authorization, contact us so we can investigate and delete it where appropriate.
Third-Party Websites
Our website may link to third-party websites or services. We are not responsible for their privacy practices. Review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be posted on our website with its updated date. Material changes may also be communicated through another appropriate method.
Privacy Questions and Requests
The person responsible for privacy matters at Outlaw Supply & Technology can be contacted at:
Outlaw Supply & Technology
North Main Street
Arcola, Saskatchewan S0C 0G0
Email: outfitters@outlawtechnology.ca
Telephone: 306-575-8260
If you are dissatisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.